DAAN: 10 BENEFITS for THE DEBT RESOLUTION INDUSTRY

  1. PROVEN CONSUMER SOLUTION: We surveyed 800 consumer bankruptcy attorneys across the USA. The respondents reported that their client’s perception of collection calls was as follows: roughly 20% felt calls were a minor problem, 60% said they were a major problem and 20% an unbearable problem. With 80% of the financially troubled public feeling that collection calls are a “major to unbearable” problem in their lives, the offering of an IMMEDIATE and PROVEN solution will place your firm far above your competitors, resulting in an increase of market share.
  2. EXPAND MARKET SHARE WITH REDUCED EMPLOYEE COSTS AND BENEFITS: Because a decrease in complaint or inquiry calls will be the result of collection-call-free clients, call center operators will have more time to devote to selling their programs to new clients, thereby allowing DAAN equipped companies to expand market share without correspondingly increasing its number of call center employees.
  3. REDUCED HAND HOLDING: Let DAAN reduce the hand holding so your employees can concentrate on income generation. The credit card industry claims that the average US household has 12 credit cards. BK attorneys have told us their average client has 12-25 creditors. If the consumer is late on all, that should equate to a dozen or two calls per day to the consumer via auto-dialers. This results in a huge amount of time spent hand holding concerned clients, time that could be saved with DAAN. How much hand-holding time does your call center spend on the average debtor during the first 90 days of your program?
  4. EMPLOYEE RETENTION: It is no secret that the turnover rate in the call center industry is large. By reducing collection calls for the debtor, DAAN will eliminate complaint calls to the operators providing for a more calm and anxiety-free workplace. As a result, call center operators will be less likely to quit, thereby increasing employee longevity and decreasing costs of replacing employees.
  5. FASTER ACCOUNT SETTLEMENT: With DAAN, collectors and creditors will be notified within a week (if not within the first few days) that the debtor has entered a debt resolution program. This will allow for a faster transition to re-establishing cash flow from the debtor to the creditor, thereby facilitating faster fee recovery for the debt resolution company.
  6. TANGIBLE PRODUCT: The fact that counselors can advertise and deliver a tangible and immediate solution to consumers will increase market share. The ability to “go home” with your clients 24/7 by offering clients a tangible “security blanket” is unique to the counseling industry. Since current debt resolution / management companies ALL offer basically the same services, DAAN will differentiate a "caring" firm from its competitors.
  7. POTENTIAL PROFIT CENTER:  Most consumers, having experienced the life-changing benefits of DAAN, will want to keep this “security blanket” for several months to insure that they will never again have to deal with collectors and that all have been referred to their counselor for processing.
    You may want to consider charging your customers for DAAN; you'll be surprised at what folks will pay to be free of collection calls. Many of our DSCs provide DAAN on a "complimentary" basis for the first 30-90 days of enrollment, then they charge $14.95 - $19.95 a month for continued use of the system.
  8. REDUCTION OF SNAIL MAIL NOTIFICATION: Given the fact that most creditors / collectors call several times a week, if not daily, it is conceivable that DAAN will successfully provide notice to all creditors of that client during the first week of use. This eliminates the material and labor costs of snail mailing each and every creditor of the client. If an average debtor has 14 creditors and only 50% are in default, the mailing 7 letters can easily be quantified into a discernable cost savings that would further support the minimal cost of DAAN.
  9. CLIENT RETENTION; The credit management company that insures and end to collection calls will be the company that has the highest client retention rate in the industry. Why? Because collection calls are what drives a debtor to seek help. Taking that protection away gives consumers one less reason to maintain the program. Collection calls drive consumers to credit counselors; ending the calls immediately solves debtor’s biggest problem and will keep them in the program.
  10. ENHANCED ADVERTISING OPPORTUNITY: Unlike bankrupt debtors, folks who are in debt resolution "talk" about how they are solving their financial problems. Their "listeners" are quick to recognize there is a painless way to end the calls, while resolving the issues.
    Word-of-mouth is the best ad: Let DAAN Do It!